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Open Source: Article

Ingres Standardizes on Salesforce CRM

Integrated Salesforce with Intacct financial system
By Maureen O'Gara
Article Rating:
January 11, 2009 09:00 AM EST
Reads:
 2,778

Ingres, the open source database company, is using Salesforce CRM. Apparently, it's been using it for the last couple of months.

It integrated Salesforce CRM with the Intacct financial management system from the Force.com AppExchange. It says it gives its sales, marketing and finance staff across five continents access to a single source of information. Ingres said Salesforce partner Demand Solutions Group helped with the deployment and customization.

Ingres used Intacct to integrate its financials with Salesforce. It says the Intacct SaaS solution shares data with Salesforce CRM so finance has visibility into the sales pipeline, contract status and other critical information, and sales can view account status and accounts receivables details.

Ingres also tapped into AppExchange to deploy Vtrenz for additional marketing automation capabilities and Xactly for sales compensation.

It said when it needed a custom opportunity form for the business development team to feed information into Salesforce CRM it simply built one using the Force.com platform.

CIO Doug Harr says Ingres doesn't have to worry as much about its infrastructure.

Published January 11, 2009 – Reads 2,778
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Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025.

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