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CRM Authors: Xenia von Wedel, Ian Khan, PR.com Newswire, Steve Mordue

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Agile Computing: Blog Post

Top Three Reasons for Sales (& Personal) Failures !

Learn from key failures and pave a path to success

Sales is an amazing profession. You are able to match the needs of your customers to the goals of your organization. You are a connector, a problem solver, someone people can trust when they need most.

As a sales person, someone who is actively engaged in helping people get what they want, you are governed by expectations. These are somewhat the pillars of truth and cannot be undermined by anyone selling anything to anyone. In other words, not following any of these rules would break the bond of trust you have established or are trying to establish with your prospects. This will not only affect your results in the short term, but gradually decrease your trustworthiness as a salesperson, or someone people can rely and depend on.

Reason No 1. Lie about Something

This could be hiding a truth, providing misleading information, claiming a product or a solution does something that it actually does not. It could also be a fake customer success story, a false benefit or simply something untrue.

Reason No 2. Not deliver what you promised

This is the promise you made to the customer. Breaking it or not being able to deliver it the way it was promised is one of the biggest blunders. Never underestimate the power of an unhappy customer.

Reason No 3. Disrespect Time

Respect your customers time. Be on time, deliver on time, arrive on time and leave on time. If you do not respect time, you will never be taken seriously and your reputation for being late and a time waster will follow you wherever you go.

Sales, in any form, is one of the most popular profession in the world. Every time you are trying to convince someone, you are in essence selling yourself. Apply this to a job interview, a raise , a promotion or actually selling tangible products and solutions.

Remember to always start with basics, be credible and learn from your failures !

More Stories By Ian Khan

CNN Futurist, Forbes Contributor, Author, 3 Time TEDx Speaker and Technology Futurist, over the last 20 years Ian Khan has had the privilege to serve the needs of over 5000 organizations by fueling their growth through technology solutions. He has helped a diverse set of businesses ranging from Technology Companies, Oil Companies, Power Generation & Renewables Operators, Microsoft Ecosystem Partners, SAP Customers and Partners, Healthcare Providers, Manufacturers, Facility Operators, Startups, Educational Institutions, Nonprofits & associations and more. Ian’s experiences with these organizations led him to a unique position of being able to identify the common challenges of growth for all these organizations. The bottom line as he found out, is that we all are hungry for success and want to grow and make a difference. Where we fall short is by failing to understand our environment and taking the right action within that environment. After 20 years serving the needs of the industry Ian’s natural pivot was to answer his calling and help organizations at a broader level understand what tomorrow brings. His work and study of all these organizations brought forward very unique perspectives that he now share through his work. Today, hands down, we live in the great time for humanity. Technology is a great thing, but it also has its victims. Many organizations of tomorrow will fail under the pressure of a fast changing world, much of which is fueled and driven by technology. Ian’s mission is to help organizations avoid that pitfall, and propel themselves into success in today’s era and go from digital disruption to digital transformation in the fastest and most sustainable way. This is the only way, according to him, we can together create limitless value, create solutions that are faced by us locally as well as by others around the globe, and make the world a happier place. Today Ian’s work spans working with people by delivering keynotes, consulting and by promoting his 7 –Axioms methodology through his book and workshops. He is also working on an ambitious project of releasing a documentary in spring of 2018 called Industry 4.0. Industry 4.0 will capture the thoughts and insights of some of the world’s leading thinkers and help us understand the 4th Industrial Revolution, Its Impact, and how we can all be have an opportunity to be part of the emerging future and make the right choices. For more information please visit www.iankhan.com

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