CRM Authors: Xenia von Wedel, Ian Khan, PR.com Newswire, Steve Mordue

News Feed Item

FinancialForce.com Tightens Collaboration Between Sales and Professional Services With FinancialForce ERP Summer '14

New Capabilities in FinancialForce Professional Services Automation (PSA) and Financial Management Help Drive Profitability and Better Customer Experience

SAN FRANCISCO, CA -- (Marketwired) -- 08/19/14 -- FinancialForce.com, a leading cloud ERP provider built on the Salesforce1 Platform, today announced FinancialForce ERP Summer '14, featuring powerful enhancements in Professional Services Automation (PSA) and Financial Management. The new versions more closely align ERP processes around customer touch points -- creating a unified, informed view of the customer journey, enabling stronger cross-planning between sales, services, HR and finance departments.

The feature-rich Summer '14 also adds a new level of mobility to the applications, allowing employees and customers alike to complete actions and finalize transactions on-the-go. Built on the Salesforce1 platform, FinancialForce ERP works seamlessly with Salesforce1 to give companies 360-degree customer views of CRM and ERP activity whether they are in the office or on the road.

"FinancialForce.com customers expect ERP to be about more than processes and keeping the books -- they expect applications to provide insight across the entire business, anytime and anywhere, and give them a competitive edge," said Doug Tilley, general manager of PSA at FinancialForce.com. "With FinancialForce ERP Summer '14 and the versatility of Salesforce1, service and sales organizations become one and are able to plan capacity as soon as potential deals hit the pipeline. This keeps them a few steps ahead."

FinancialForce PSA Summer '14

FinancialForce PSA Summer '14 extends the reach and visibility of professional services organizations (PSOs) by enabling both "bottom-up" and more forward looking resource planning. Service organizations can now estimate project revenue and cost at the task level during the sales process; becoming a part of the sales cycle and helping to increase close rates with more accurate quoting.

Additionally, FinancialForce PSA Summer '14 allows professional service organizations to weigh resource requests against opportunity close probability percentages. PSOs gain the competitive advantage to forecast resource demand beyond active projects and deep into the potential deals in the sales pipeline. In simple terms, these features help teams sell what they can deliver and deliver what they sell.

Finally, FinancialForce PSA Summer '14 introduces new resource and project planners. This new technology provides a dynamic, visual cockpit view of resource availability and project staffing, across regions, practices and groups.

"We are excited to take advantage of the new functionalities in FinancialForce PSA Summer '14. The capacity reporting enhancements and bottom-up planning will become huge difference makers at BlackBaud as they extend our services team's reach and visibility into the sales organization," said Becki Howard, senior manager of operational excellence at BlackBaud. "Planning at both the project and sales cycle stage, we have long range data to make informed decisions along with having more runway to react. When services and sales are aligned in the sales cycle, we can help drive revenue and maximize the ability to deliver successful projects. It's a win-win situation."

FinancialForce Financial Management Summer '14

FinancialForce Financial Management Summer '14 leverages the mobility and flexibility of Salesforce1. Utilizing one single mobile app, users can now review the entire spectrum of CRM and financial processes including service cases, payment history, and order status to make informed business decisions and take action on transactions while on-the-go.

Additionally, FinancialForce Financial Management Summer '14 expands capabilities for companies operating in multi-entity environments, particularly those that need to report under GAAP and IFRS. Enhancements include improved cash flow reporting, multi-currency handling and support for Australian GST.

Moving ERP Forward with Salesforce1

FinancialForce.com customers continue to surface creative and impactful ways to use FinancialForce ERP on Salesforce1. Ashoka, the largest network of social entrepreneurs with nearly 3,000 members in 70 countries, use 'Ashoka Goals' in the FinancialForce Human Capital Management (HCM) application to plan, track and execute over 1,000 enterprise goals worldwide. 'Ashoka Goals' is a tab available in the Salesforce1 mobile app. The ability to share and evaluate goals in real-time has accelerated the network's growth.

Chambers Gasket, a high-end gasket manufacturing company, utilizes Salesforce1 to gain a 360-degree view of customer data across departments. Sales and service professionals have real-time, full visibility into any customer's history, allowing credit terms to be extended more rapidly and queries to be dealt with on the spot.

About FinancialForce.com
FinancialForce.com delivers ERP at Customer Speed™. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed in which they operate and be more responsive along every touch point of a customer's journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com has received funding from UNIT4 and salesforce.com.

To learn more please follow us on Twitter @FinancialForce, visit our Facebook page or visit: www.financialforce.com.

Salesforce, Salesforce1 and others are among the trademarks of salesforce.com.

Media Contacts:
Sandra Lo
Director of Public Relations
(415) 796-8414

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

IoT & Smart Cities Stories
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science" is responsible for guiding the technology strategy within Hitachi Vantara for IoT and Analytics. Bill brings a balanced business-technology approach that focuses on business outcomes to drive data, analytics and technology decisions that underpin an organization's digital transformation strategy.
Rodrigo Coutinho is part of OutSystems' founders' team and currently the Head of Product Design. He provides a cross-functional role where he supports Product Management in defining the positioning and direction of the Agile Platform, while at the same time promoting model-based development and new techniques to deliver applications in the cloud.
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
DXWorldEXPO LLC, the producer of the world's most influential technology conferences and trade shows has announced the 22nd International CloudEXPO | DXWorldEXPO "Early Bird Registration" is now open. Register for Full Conference "Gold Pass" ▸ Here (Expo Hall ▸ Here)
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...