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CRM Authors: RealWire News Distribution, David Skok, Dana Gardner, PR.com Newswire, Adrian Sanders

Related Topics: CRM, Java

CRM: Article

J2EE-Based CRM On-Demand From Commence

Solution Provides Unique Platform Benefits

Commence CRM On-Demand provides breakthrough technology for Manufacturers and distributors with greater functionality and flexibility than traditional application service offerings. Using the industrial strength JAVA (J2EE) platform, Commence CRM On-Demand offers robust functionality, ease of use and limitless scalability. Customization capabilities allow user-defined fields, custom reports, queries, filters; even personalized desktop settings.

Platform Highlights

Enterprise Class Platform
Encrypted Database Security
Automated Processes
One-to-Many Data Relationships
Remote Synchronization
Built-in Report Writer
Multi-level Security
Centralized File management
Mail Merge with MS Office
Web E-Mail Client
Global Search
On-Line Help and Knowledgebase Facility
Support for Handheld Devices
Project Tracking
Group Calendar & Scheduling
E-mail Integration
Web Integration
Application Programming Interface (API)

Platform Benefits include:

Scalable enterprise class platform Flexible architecture that promotes customization and add-on functionality. Operate quickly without IT infrastructure cost. Customizable without the headaches of traditional On-Demand offerings. Integrate people, processes and technology for improved performance and agility.

Commence CRM On-Demand allows manufacturers and distributors to focus on sales efficiency and customer service, monitor and improve business performance and drive higher profits by bringing down cost through streamlining processes.

More Stories By CRM News Desk

CRM News Desk trawls information and news sources for the latest developments in Customer Relationship Management, and brings you relevant material about the current and future software tools being used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.

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