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Stream Global Services Recognized as a Leading BPO Provider in the 2013 'Global Services 100' Report

Stream Global Services today announced it has been ranked as a leading business process outsourcing (BPO) provider in the 2013 ‘Global Services 100’ report, an annual listing compiled by the International Association of Outsourcing Professionals® (IAOP®). Stream is global company specializing in customer relationship management, including technical support, customer care and sales programs for Fortune 1000 companies. This year’s Global Services 100 report marks the eighth consecutive year that Stream has been named among the leading providers in the industry.

The Global Services 100, now in its eighth year, is a tool for buyers of business and technology services to help them identify and select the right vendor. The GS100 analytical model is based on four key criteria: performance and leadership, quality and maturity of customers, breadth of services offered, and spread of global delivery capabilities.

To be included in the Global Services 100 list, BPO providers were assessed against rigorous standards established by the IAOP. Participating companies completed a comprehensive survey that covered core requirements of the industry.

“Inclusion in the Global Services 100 is another important point of validation that Stream is able to deliver exceptional value to our clients and the customers we serve on their behalf,” said Mike Shea, executive vice president and chief marketing officer for Stream. “Our innovation and global presence, combined with our focus on our clients, their customers, and our employees, are all elements that are transforming Stream. By focusing on these elements, we are able to better support our clients’ businesses and create exciting career opportunities for our employees.”

"The global services market environment has been dynamic. While technology budgets continued to be constrained, organizations were clamoring to re-orient their IT and process management practices to include mobility, cloud, analytics, and social media,” said Ed Nair, editor, Global Services. “The GS100 service providers are the ones to quickly adjust to this new reality; the big differentiator is that these companies demonstrate the ability to deliver business outcomes.”

Career Opportunities
People interested in learning more about career opportunities at Stream can find out more at www.stream.com/careers or at www.facebook.com/streamglobalservices.

About Stream Global Services:
Stream Global Services is a leading global business process outsource (BPO) service provider specializing in customer relationship management, including technical support, customer care and sales, for Fortune 1000 companies. Stream is a trusted partner to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Stream’s service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled multilingual workforce of over 40,000 employees capable of supporting over 35 languages across approximately 56 service centers in 22 countries. Stream strives to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.

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