CRM Authors: Xenia von Wedel, Ian Khan, PR.com Newswire, Steve Mordue

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Assess Your CRM Needs With Cloud Sherpas at Dreamforce ’13

Dreamforce ‘13 is right around the corner and everyone is busy planning how they will spend their week in San Francisco. With keynotes, breakout sessions, a full Expo Hall and more, the week is sure to be packed.

Cloud Sherpas will be contributing to the week-long action with our booth in the Cloud Expo highlighting the CRM journey, multiple breakout and panel discussions and sessions featuring some of our most innovative clients including City of Hope, MetLife and Electric Insurance.

While there is so much going on throughout the week, it’s important to take advantage of the one-on-one opportunities Dreamforce has to offer. Such opportunities allow you to have a focused conversation with CRM experts about your unique needs and can be valuable in shaping your CRM journey.

Throughout the week of Dreamforce, Cloud Sherpas will be offering such opportunities in the form of free assessments on popular topics including mobility for Salesforce, Service Cloud and cloud advisory services. We have industry experts who specialize in each of these topics, so don’t miss the chance to have a private conversation with them about your organization’s CRM needs.


Mobility is now a critical component of every organization’s Salesforce deployment, but how do you know if your business is ready for a comprehensive mobile solution or if your security is ready to support a BYOD environment? Our mobile experts will work with you to understand your current environment and explain how mobility can increase the business value of your CRM deployment through increased adoption.

Service Cloud

Need assistance helping your service organization be more customer driven and efficient? Whether its driving world class customer satisfaction, decreasing response times or reducing case volumes, Cloud Sherpas will be discussing how to drive these business outcomes through the implementation of Service Cloud and Salesforce Communities. Talk to us during Dreamforce to learn how we have helped hundreds of organizations transform their customer service and become customer companies.

CRM Excellence

Using our CRM Excellence Framework, we’ve helped hundreds of organizations evaluate their CRM needs and determine the right business outcomes for their organizations. Talk to Cloud Sherpas to set up an assessment that includes Excellence Frameworks for pain-point analysis, scorecards against best practices, identification of areas for improvement and prioritization of next steps – while mapping out a CRM architecture and roadmap with salesforce.com that fits your budget and timeframe.

Why take the time to meet with Cloud Sherpas? After a year of tremendous growth, we are now one of the top Service Cloud and Sales Cloud providers worldwide. During the last year, we also expanded our certifications by over 400% and today Cloud Sherpas has more Salesforce certified individuals than any other non-GSI partner and more Salesforce Certified Technical Architects than any other partner world-wide.

But don’t just listen to us. At Dreamforce you’ll have the opportunity to hear firsthand from our clients how implementing Salesforce with Cloud Sherpas helped transform their organizations. Cloud Sherpas clients, who include some of the world’s most innovative companies, will be presenting throughout the week of Dreamforce. You can register here for their sessions to hear firsthand what they have to say.

For more information about our assessments and everything we have going on at Dreamforce ‘13 visit cloudsherpas.com/df13.

The post Assess Your CRM Needs With Cloud Sherpas at Dreamforce ’13 appeared first on Cloud Sherpas.

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Cloud Sherpas [www.cloudsherpas.com] is a leading Google Apps Reseller, systems integrator and application developer. Our Google Apps Certified Deployment Specialists have migrated tens of thousands of users from legacy, on-premise messaging systems to Google Apps and Google App Engine. We help organizations adopt cloud computing to innovate and dramatically reduce their IT expenses. SherpaTools for Google Apps [www.sherpatools.com] is a free app from Cloud Sherpas that enhances the functionality and ease-of-use of Google Apps for both administrators and end-users.

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