CRM Authors: Xenia von Wedel, Ian Khan, PR.com Newswire, Steve Mordue

Related Topics: CRM, Open Source Cloud

CRM: Press Release

SugarCRM Continues Strong Channel Momentum

New additions to the SugarCRM partner network include Castle CRM

SugarCRM, a provider of open source customer relationship management (CRM) software, announced unprecedented success of its Open+ Partner Program in the first half of 2010. The company added 50 new partners across the globe during the period, and existing partners have grown their businesses to focus on SugarCRM’s flexible, intuitive and open product offerings. In addition, channel partners continue to account for approximately 70 percent of new SugarCRM billings.

New additions to the SugarCRM partner network include Castle CRM, based in New York City and the number one Sage SalesLogix reseller in the United States. “Partnering with SugarCRM complements our customer and prospect base, and we look forward to providing value-based, CRM business solutions and professional services to our customers,” said Tony Castle, chief executive officer of Castle CRM. “We’ve gained recognition for our innovative approach to solving clients’ business problems and provide the ‘bridge’ between business strategy and business solution.”

“In our company’s pursuit to provide the best solutions for our clients, SugarCRM impressed us as a simple, flexible and dynamic offering,” said Tim Priestley, executive director at Accent Gold, the largest selling Act! reseller in North America. “Partnering with their team has been an absolute joy—in a short time, they have worked hard to make us successful. We have evaluated many CRM packages over the past few years and felt that adding SugarCRM to our short list of solution sets now—especially in view of the version 6 release—was a compelling choice.”

SugarCRM has also added Faye Business Systems Group Inc., a CRM and ERP consultancy in Los Angeles as a new Open+ Partner. “It's clear that the world is moving towards cloud based solutions as the standard for business applications. The challenge for resellers and consulting firms is in finding the right products and working with the right companies in this space,” said David Faye, chief executive officer of Faye Business Systems Group. “We've found Sugar to be an incredibly aggressive, responsive and forward thinking company, and the product is powerful, flexible, easy to use and affordable. I'm not sure if there's a better combination out there in either the CRM or Accounting and ERP Software market for us or our clients. We couldn't be happier or more excited by our partnership with Sugar.”

SugarCRM has also added Emerge Business Consulting as a new channel partner. Emerge Business Consulting is dedicated to serving small and mid-sized businesses by representing world class business management software. “In our experience, the price point and functionality of SugarCRM far exceeds competing products such as Salesforce.com. Going with SugarCRM is a no brainer,” said Greg Giachino, president at Emerge Business Consulting.

“Our partners play a critical role selling and deploying SugarCRM’s commercial products,” said Delbert Ross, vice president of channel sales at SugarCRM. “As a result, we are laser focused on working with and enabling our new and existing partners to insure their success working with SugarCRM. Our consistent quarter-over-quarter revenue growth proves our indirect model is the future and that we will continually gain momentum adding top notch partners such as Castle CRM and Accent Gold.”

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