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Latest Articles from CRM Developer's Journal
A recent McKinsey Global Survey has further researched on how companies stand to benefit from Web 2.0 and this has revealed some notable facts. According to the report successful companies not only tightly integrate Web 2.0 technologies with the work flows of their employees but also c...
Do you need it or not? Most socialites using twitter would quickly tell you that repeated messages from the same user is quite annoying. The average business person is thinking, How do i get one and which one is the best for my company. To fully understand the answer you would have to ...
Callidus Software has unveiled its Callidus Commissions Manager solution. Commissions Manager is a 100% native Force.com solution that delivers a compelling, easy-to-use application that can be rapidly deployed and can help companies drive adoption of Salesforce CRM. The solution enab...
SugarCRM, a provider of commercial open source customer relationship management (CRM) software, has announced the availability of Sugar Community Edition on Amazon EC2 to provide CRM developers with an easy-to-deploy development environment in the cloud. Sugar Community Edition is avai...
Social and geopolitical changes, combined with economic and environmental factors, are rapidly altering, twisting and shaping the online landscape. And while it's daunting to keep track of how far we've come in the past few years, it's absolutely staggering to imagine what New Media wi...
Personal Branding Journal launched today on Ulitzer. The latest Ulitzer topic is created by Wiliam Arruda and edited by Dr. Hubert Rampersad. The latest Ulitzer topic also offers news, articles and blog entries by: Susan Guarneri, Chris Perry, John Ryan, Ambal Balakrishnan, Newt Barret...
Most companies pay a lot of attention to their homepage. But, with search results driving a majority of click through, what happens when your website visitors come in through the back door via an internal page? All of your web pages must establish context to keep your visitors from bou...
Lee Novak, a Sales Management Executive for 25 years, uses a proven people-first, client-first philosophy. He has a reputation for building teams that not only are high-performance groups but also that do business the right way, at the right time and for the right reasons. He received ...
This clear energy focus can be the difference between a high performer and someone with a job at the individual level. At the company level, the difference can show up as profit.
In Q2’09, the total notebook PC market posted strong Q/Q and Y/Y growth as units surged past the 38 million mark, as reported in the DisplaySearch Q3’09 Quarterly Notebook PC Shipment and Forecast Report. The mini-note PC (netbook) market was particularly strong, growing 40% Q/Q, which...
It will take you twenty times to learn this move – New students come into class and see all of the Hapkido techniques on sheets on the wall. The list is intimidating to say the least. Korean terminology, foundational moves, nuanced techniques and sometimes small notes written in pen on...
Lead nurturing is the process of building relationships with qualified prospects regardless of their timing to buy. Over 50% of leads are not yet sales ready, so nurturing those leads can help you maximize results rather than throwing them away.
Having created and shaped several successful brands over the past decade, including FrontBridge (acquired by Microsoft) and FileNet (acquired by IBM), there are a few fundamentals that are key to successful brand development. It has to start at the top with the CEO supporting an inve...
The key to landing big-name customers for customer stories is finding what motivates each customer (on an individual, departmental or company level). Simply reminding the customer they receive free publicity may not be enough. Here are a few tips for using the win-win storytelling appr...
Business leader, best-selling author and Hall of Fame speaker Scott McKain joined Ulitzer with his blog syndication at http://mckainviewpoint.ulitzer.com. Scott McKain is the Co-founder and Principal of The Value Added Institute, a think-tank that examines the role of the customer expe...
Twitter is a communication platform that helps businesses stay connected to their customers. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, par...
Consistency builds brands, and this is especially true when it comes to personal branding. Once you have identified your own one-or-two-word personal brand and have developed the supporting brand statement or pitch, it is essential that you communicate them consistently...
Quiet the voices – While in training, I like to sit in a lotus position, close my eyes and drift inward. There is usually some kind of a striking class like Karate being taught before Hapkido and it can get quite loud in there, but no matter. When you learn to go inward, you are able t...
More proof that blogging is smart business. Just make sure that whoever is blogging is a good writer and is committed to being consistent. Otherwise, it will be a waste of time. You can either have your developers include a blog in your web experience or use free tools like Wordpr...
Conciergerie deLuxe, the New York based concierge service company has launched the luxury shopping deluxe card, a unique card to offer a VIP shopping experience to New York tourists. When guests stay at hotels recognized as boutique hotels, three, four and five star hotels, the hot...
This is Lesson No. 3 of a Continuing Series on How Martial Arts Skills can be Applied to Business. There are no short cuts – a Hapkido master told me this and thank goodness there are people in the world who still believe this. Stop trying to be clever and instead focus on earning real...
This is Lesson No. 4 of a Continuing Series on How Martial Arts Skills can be Applied to Business. A million lessons everyday – Everyone you meet, everything that happens to you is a lesson. In Hapkido, every class brings either someone who knows more than you or someone who has taught...
This acquisition is a further step in the realisation of CLS's international growth strategy.
Despite a down economy, we continue to see investment in SFA. With shrinking sales resources and market opportunities, investing in technology to automate critical sales processes may be the only alternative to still meet sales targets. The economy has affected vendors in different way...
IT professionals often speak a complex language that business listeners just don't understand, and when listeners tune out, they go into the Communication Dead Zone. Read on for the causes for Dead Zone communication and more importantly, some remedies.
In this new era of marketing, communications must focus on creating a dialogue, not just keeping in touch. If your marketing programs are only focused on the top of the funnel, you're missing a lot of opportunities. That's because the funnel is now more like a cylinder. It takes contin...
Microsoft Corp. today announced the availability of Microsoft Dynamics POS 2009, a flexible, scalable solution that helps midmarket companies and specialty retailers provide outstanding customer service, drive employee productivity and make business decisions with confidence. The new s...
In a rare advertising foray, Internet ad darling Google has harnessed the antique 3,000-year-old medium of billboards to push Google Apps. It's targeting traffic-stalled, mind-wandering commuters in New York, Chicago, Boston and San Francisco seeking corporate converts, apostates from ...
Be Present – Woody Allen (will he ever again be mentioned in a martial arts article? Doubtful) once said that 80% of life is showing up. He was right. If you don’t show up to class, you can’t learn. Sure you can stay at home and practice the moves, but nothing replaces having a real pe...
Hapkido is a form of martial arts that is practiced heavily in Korea and is similar to jujutsu practiced in Japan. The word Hapkido itself comes from hap meaning harmony, ki meaning internal energy or strength and do meaning the way or joining energy. Hapkido in word and in action shou...
There are many Twitter applications available, but there is one I highly recommend for those who manage multiple Twitter accounts. Check out www.hootsuite.com for Twitter assistance and consolidation of accounts.
Remember the "good old days" when we sat around and waited for the marketer to tell us where the value was? Even if we didn't believe them, they would throw money at it and pound on us until we decided that there must be something there. Now the marketers have to fight the joined voice...
Marketing a professional services firm takes a bit of a different mindset than marketing a product and solutions company. One of the major differences is that the partners of the firm are doing the selling. Marketing has often been an after-thought or undervalued resource for service p...
A recent press release by CPA firm Templeton offered some interesting data on poor CRM adoption rates by accountants. Using a strong CRM solution is a critical strategy for any firm of size that considers its relationships important to the long term success of the company. It's interes...
The trick of establishing rapport when you're not really there means you need to create your online content exchanges and email messages with a clear focus on what's valuable to your prospects. If you just speak AT them, you'll lose them at Hello.