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Latest Articles from CRM Developer's Journal
Salesforce.com Co-Founder, Chairman and CEO, Marc Benioff, shares untold details of how the company went from idea to billion-dollar phenomenon and revolutionized an industry. Salesforce.com (NYSE: CRM), the enterprise cloud computing company announced the availability of "Behind the C...
However much to my chagrin, spillage did occur and gas soaked through the blanket so much that I was lucky not to have passed out from the fumes! Once I got close to the scene I was shocked to see a police car with flashing lights and a wrecked van in the grassy median and immediately...
HP today announced new integrations of the recently introduced HP Converged Infrastructure architecture for Microsoft applications, enabling customers to simplify the management of their computing environments while increasing efficiency. The proliferation of IT sprawl has created tech...
In the six months we've been using Ulitzer, the platform has definitely demonstrated its value in the delivery of true publishing synergy with new media. Through it, we have built an effective, responsive and fiscally conservative customer outreach program. Industry thought leadership,...
CA is going to put its Agile Planner software on salesforce.com’s Force.com platform in the first half to accelerate development time and give users visibility over their development initiatives to reduce time-to-market. Customers are supposed to be able to accelerate the deployment of...
Cyber crime is relatively new, but has now grown exponentially. It is an ongoing issue for financial institutions and with the Bank of America being one of the biggest in the US combat methods must constantly evolve. So they brought in Ron Green from the US secret Service to secure t...
Think about the last purchase you made. What criteria did you use to make the purchase? Choose the product and/or vendor? Choose the time of purchase? I just bought my first Mac. I thought about buying one for years before I actually bought it. Lots of reasons, and they all made sense ...
DocuSign is the seamless eSignature solution allowing Salesforce CRM users to quickly manage and send contracts for e-signing from a single workspace. Contracts can be conveniently signed in the cloud and returned within minutes. The contract signing process is even easier and faster t...
Four years later, Erik co-authored with Financial Research Corporation, the landmark study “The Future of Exchange Traded Funds,” a prescient analysis of the challenges and opportunities confronted by ETFs. That document uncannily projected almost to the penny the asset growth that ETF...
A study run by online business networking service www.MeettheBoss.com shows that executives are spending an extra 11 hours a month online sharing their professional experiences and learning from their peers. The survey asked its executive users what direct value they gained from spendi...
Have you been tasked with choosing a management or leadership development programme for your people? Are you uncertain about what to look for? What are the pros and cons of sending your people to a hotel for a five day residential or a back to business school?
athenahealth announced that on November 10, 2009, the U.S. Patent and Trademark Office has issued athenahealth a patent entitled, ‘Practice Management and Billing Automation System’ (U.S. Patent No. 7,617,116) for its athenaNet rules engine that is part of the Company’s revenue cycle m...
The ERP Comparison Guide shortens the time needed to purchase ERP software for companies looking to get 2009 off to a successful start! Begin accurately controlling costs, inventory and revenue forecasts in 2009.
Learn what a Sales Force Automation system can do for you and understand what issues you should consider during your decision-making process. Worried about locking yourself into a CRM solution that does not work as expected? It just takes 30 seconds to download our buyer's guide to get...
"As many as 85% of companies that buy CRM software to automate sales efforts don't pick the right tools..." Gartner analyst Robert DeSisto Many large companies also underestimate how complex their business and customers are, which leads to an inadequate CRM program. Learn how to eas...
Every business today is looking to cut costs in these slowing economic times. Now, learn how to save costs by choosing the right IP office phone system. Many companies are transitioning from either a Centrex service or Key system / PBX product to a state-of-the-art Hosted IP or IP PBX ...
Learn what an Premise PBX system can do for you and understand what issues you should consider during your decision-making process. Traditional business PBX (Private Branch eXchange) and TDM (time-division multiplexing) systems are fast becoming outdated and obsolete and oftentimes do ...
The first "Ulitzer New Media Power Panel" took place at the Santa Clara Convention Center in Santa Clara, California. Streamed live to 60,000 viewers via SYS-CON.TV, the panel was moderated by Jeremy Geelan. Geelan's guests in the first power panel were Ian Thain and Tim Crawford. The ...
New Relic announced today at the 4th International Cloud Computing Conference & Expo the enhanced integration of New Relic RPM with RightScale's cloud management platform, enabling one-click activation of New Relic's monitoring and troubleshooting solution for Java applications.
ParaScale, Inc, a provider of developing cloud storage solutions, announced today that the company's Chief Technology Officer, Cameron Bahar, will speak to attendees of Sys-Con's Cloud Computing Conference and Expo about best practices in cloud storage, on Tuesday, November 3, 2009 at ...
Deskforce has signed an agreement with New Zealand based ActionStep to deliver ActionStep's CRM-based hosted solution to the service provider's 30,000 install base and to target new market sectors, via its established network of Managed Service Providers (MSPs). Deskforce is a provider...
Each year, Deloitte compiles a prestigious list of technology companies pushing the limits of innovation, and this year global Web hosting provider Layered Technologies ranked 60th on Deloitte’s Technology Fast 500, achieving a position in the top 12 percent for its impressive growth a...
Ulitzer provides a powerful social journalism platform for content syndication, bridging the gap between traditional and new media. For rapid awareness of news, articles, blogs and other content, Ulitzer's keyword tagging enhances searchability and allows targeted audiences to easily f...
Cloud computing really took off when companies started using it for applications like HR and CRM. The next step is cloud-based business transactions. Moving your e-commerce systems to the cloud has implications beyond IT -- it actually speaks to the fundamentals of your business.
Microsoft has cut non-exclusive deals with both Facebook and Twitter for Bing to search their real-time data feeds. Google has followed suit at least with Twitter, but Facebook is the prize because it has like 40 million updates a day from its 300 million users. Not all Facebook update...
The pace at which content is being added to the web has increased dramatically and so has the value of aggregating the best. How will the content aggregation landscape change in the next few years? What will the impact on content aggregation be as the semantic web starts to really tak...
Open-Xchange, a provider of open source groupware, and SugarCRM, a provider of commercial open source customer relationship management (CRM) software, today announced a cooperation to integrate data from SugarCRM and Open-Xchange collaboration software. The integration enables users to...
Dell, itself a user, is gonna pitch saleforce.com’s on-demand CRM widgetry to American SMBs on its web site under a deal announced Monday. Dell, newly service-minded, will offer to integrate the stuff into customers’ existing set-ups along with Dell servers hawking data migration and p...
Today, after a six month sales cycle that included extensive relationship building, expensive marketing strategies and a detailed return on investment analysis that revealed a monthly savings of $ 13,347 per month (net after the expense of my new proposal), the client shared that she w...
SAP AG has announced that utility companies across the globe are adopting SAP AMI® Integration for Utilities software in 2009. The offering, introduced in May 2009, helps utility companies better integrate their metering processes with their backend systems, providing end-to-end clarit...
Trimble announced today that Oracle has developed an extension which allows Oracle Field Service Applications (part of Oracle E-Business Suite) users to add Trimble's GeoManager solution to create an enterprise-level intelligent scheduling and dispatching platform for field service org...
Twitter is supposedly talking to Microsoft and Google – no, silly, in two separate rooms – about data mining. Twitter wants to sell a full feed from its service that could be integrated into the results of their search engines. Twitter is now up to 54 million monthly users. Reportedly ...
Amazon Payments LLC, an Amazon.com company, has announced the availability of the Amazon Mobile Payments Service (Amazon MPS), providing developers, merchants and distributors of mobile applications an easy way to process payments from mobile devices and extend Amazon’s 1-Click checkou...
Avenue100 Media Solutions, a digital marketing company, has announced the continued expansion of its engineering and marketing teams to propel its continued industry and revenue growth. Growing its team and revenue more than 30 percent in the past year, Avenue100 will also be moving it...
Recently I had the pleasure of speaking with Peter Coffee, of eWeek fame. Peter, as industry veterans may be aware, was eWeek’s Technology Editor, and is now Director of Platform Research for Salesforce.com, a leader in cloud computing. Our conversation began with my blatant attempt a...
San Jose, Calif. –Sept. 28, 2009 – Seasoned trial attorney and litigator Robert M. Vantress announced today the formation of Vantress Law Group, a new San Jose boutique firm that is focused on complex litigation matters including intellectual property, computer and Internet, employment...
As the IT operations continue to evolve and transform the business towards agility and adaptability to ever changing rules of marketplace, the efficiency of any IT operation is of paramount significance. The phrase ‘time to market' has a completely new meaning in today's dynamic busine...
IBM is buying the business of RedPill Solutions, a privately held company in Singapore that sells advanced customer analytics services to businesses in financial services, telecommunications, technology and hospitality. Financial details were not disclosed. It should help it compete fo...
Well, well, well, a little bird points to IBM as gumming up the works with the European Commission so Oracle and Sun can’t close their deal. Oracle of course picked up Sun after IBM’s negotiations with Sun failed and Oracle made IBM the intended target of the proposed acquisition in...
This is part three of a five part series on the importance of personal branding in garnering positive word of mouth. In our hyper-connected society, word of mouth has become “world of mouth” and recommendations truly craft your online and...