http://crm.sys-con.com/ Latest articles from Commercial vs Open Source en Copyright 2009 Ulitzer.com Ulitzer.com Wed, 02 Dec 2009 08:55:48 EST http://backend.userland.com/rss 10 http://crm.sys-con.com/node/1050412 The future of e-commerce is "social commerce" as online shoppers, particularly younger generations, are heavily influenced by social media and Web 2.0 technologies, according to a new "Future of Commerce" report from Hill & Knowlton. "Online retailing is being profoundly impacted by the integration of social media into what historically has been a transactional experience," said Joshua Reynolds, worldwide technology practice director, Hill & Knowlton and co-author of the report.<p><a href="http://crm.sys-con.com/node/1050412" target="_blank">read more</a></p> Tue, 28 Jul 2009 10:00:00 EDT http://crm.sys-con.com/node/1050412