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Over the last few weeks, I presented a lesson or two a week for my readers. For your convenience, here are all seven of the martial arts lessons that I believe you can apply to business. Lesson One: Laying a Foundation – Hapkido is a building program that relies on previous steps along...
Online commerce is no longer just for consumer products, but also for direct and indirect goods and services. As a result, new demands are placed on classic customer relationship management (CRM) applications. While most have successfully automated customer-facing interactions (such as...
The mouse was the original idea of Doug Engelbart who was the head of the Augmentation Research Center (ARC) at Stanford Research Institute. Engelbart's philosophy is best embodied, in my opinion, in the design of another device that he invented, the five-finger keyboard - with keys li...
The advent of SOA and standard-base Web services together with Internet based delivery models has provided the essential base for facilitating new software platform innovations. One of these innovations is a breakthrough software componentization technique that we have coined Service O...